Volume purchase program education store

Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Submit and view feedback for This product This page. View all page feedback. However, licenses for new apps and books purchased may not be reflected once a token is marked as duplicate.

The license should be updated within a few hours after installing or uninstalling an app. Note that if the end user removes the app from the device, the license is still assigned to that user or device. The Intune admin can oversubscribe an app.

For example, if the admin purchases licenses for app XYZ, and then targets the app to a group with members in it. The first members users or devices will get the license assigned to them, the rest of the members will fail on license assignment.

See How to monitor apps for information to help you monitor app assignments. See How to troubleshoot apps for information on troubleshooting app-related issues. Skip to main content.

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Any additional feedback? Note Company Portal does not show device-licensed apps on User Enrollment devices because only user-licensed apps can be installed on User Enrollment devices. Important A location token can only be used with one device management solution at a time.

Before you start to use purchased apps with Intune, revoke and remove any existing location tokens used with other mobile device management MDM vendor.

A location token is only supported for use on one Intune tenant at a time. Do not reuse the same token for multiple Intune tenants. By default, Intune synchronizes the location tokens with Apple twice a day.

You can initiate a manual sync at any time from Intune. After you have imported the location token to Intune, do not import the same token to any other device management solution. Doing so might result in the loss of license assignment and user records. Important For the best migration experience, migrate only one VPP purchaser per location.

If each purchaser migrates to a unique location, all licenses — assigned and unassigned — will move to Apps and Books. These actions will require all app assignments to be recreated in Intune. Note The Available deployment intent is not supported for device groups, only user groups are supported.

Note Intune reclaims app licenses when an employee leaves the company and is no longer part of the AAD groups. When assigning a purchased app with Uninstall intent, Intune both reclaims the license and uninstalls the app.

App licenses are not reclaimed when a device is removed from Intune management. Note Intune cannot revoke app licenses after a token has been deleted. Note You must renew the existing Apple VPP token or location token when the user who set up the token in Apple Business Manager changes their password or the user leaves your Apple Business Manager organization. Go to the Account menu and choose Check Order Status. Or you can enter the order number. Click Resend Credit.

Send a request using the Business and Education Support form. Enter your contact information and company name. For the company type, select Business or Education. For the issue, select Other. Click Submit.